In an effort to accommodate our customer’s requests for more unique product, we are now offering the opportunity to place “pre-orders” on unique shoes made up for us by various vendors.
We currently do not ship outside of the U.S. and will not do so in the future for Alden brand shoes.
We will list the sizes we intend to stock and any “stock” sizes can be reserved by placing a non-refundable and non-transferrable deposit of 50% of the price of the shoe. Upon arrival of the shipment, you will be notified that your shoes have arrived, at which time the balance must be paid. Final payment must be received within 10 days of notification. Payment not made within this period may result in order cancellation and deposit forfeiture.
Sizes other than those we intend to stock can be requested and will require full payment in advance of the order. Non-stock orders are final sale, non-refundable or exchangeable. You must know which size you need, we are unable to advise customers of non-stock sizes.
There will be an order deadline provided for each “pre-order” style. We cannot make any changes or additions to the sizes on the order once the deadline has passed.
Any shipping fees from our shop to you will be charged at time of delivery.
We reserve the right to limit and refuse any order.
Generally, we are not provided updates on the order progress. Various vendors require longer lead times. Alden typically takes 16 to 24 weeks but may take longer.